Thank you for choosing hemplyandmore.com. We aim for your satisfaction with each purchase, and we understand that returns may be needed. We aim for your satisfaction with every purchase, but we acknowledge that returns may occasionally be necessary.
What’s Not Returnable:
- Opened items or products with broken seals cannot be returned.
- Items not purchased directly from hemplyandmore.com are not returnable.
- Products without an order# or packing-slip will not be accepted for return.
Returning Unopened Products:
- Send back the unopened product return requests within 30 days of delivery by contacting us.
- Mail or ship the unopened product(s) within 14 days of the return authorization by Hemplyandmore’s Customer Experience Department.
- “When returning a product, include a receipt or proof of purchase that includes your name, address, and order number.”
- “Opened or damaged items are not eligible for a refund.”
- Requests for returns initiated after the 30-day period will not be accepted.
Initiating a Return:
To start a return, contact our Customer Experience team through email ([email protected]) or phone (+1 732-548-1900). They will assist you throughout the return process and answer any questions you may have. “We prioritize your satisfaction and strive to ensure a seamless return experience. Feel free to reach out to us with any concerns or inquiries.”
- Please allow 1-2 weeks for return processing and approval after the return has reached our warehouse.
- Individual results or effects from using our products can vary and are not assured.
- Check all ingredients listed for potential allergies before consuming our products.
“Hemplyandmore products are classified as supplements, not foods or drugs, and have not been evaluated by the FDA for efficacy and safety. The information provided on the hemplyandmore website is not a substitute for medical advice, diagnosis, or treatment. It is important to consult a licensed physician before using any dietary supplements.“
- Customers with serious medical conditions, using prescription medications, or pregnant/breastfeeding should consult a physician before using hemplyandmore products.